|
|
The CFR Flat Roofing Guarantee
| |
•
CFR offers two main types of guarantee for all complete
flat roof replacements.
• The first, a Company Guarantee is offered
for a period of 20 years for RubberBond EPDM and
Firestone EPDM. This certificate
is issued on receipt of payment for the work completed
and is dated and signed by CFR.
• The second guarantee is an Insurance Backed
Guarantee (IBG) for 10 years on all flat roof replacements..
• The certificate is issued by our insurance
group –
HomePro Insurance –
and is sent to the customer about 5-10 days after
the work is completed.
• You will be asked to complete a small tear-off
slip asking questions about the roof replacement and
CFR workmanship and once this is received by HomePro, they will issue your IBG. |
|
Why an Insurance
Backed Guarantee?
For complete peace of mind and the long term satisfaction
that your roof is guaranteed for 10 years. Should a company
cease trading and something goes wrong with your roof, your IBG will honour the original agreement (up to 10 years).
All registered HomePro Insurance Backed
Guarantee businesses have
Had financial and legal checks carried out on their companies
Had positive feedback from previous customers
Agreed to work subject to the Terms and Conditions of the
Homepro Customer Charter
The Homepro Insurance Backed Guarantee
– what can it cover?
Workmanship by your contractor
Materials used by your contractor
Recovery of any deposit payments made to your contractors
of up to 25% of the contract value
Assistance in finding a new HomePro approved contractor
to commence or recommence the project, if your chosen contractor
fails to complete
Any additional cost to the original contract that the replacement
contractor may charge
All the terms provided to you under the contractor’s
guarantee should they cease to trade upon completion of
your project
Transfer of the policy to any new owner of your property
provided the contractor’s guarantee is also transferable.
|
